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Whitepaper: Social CRM in 2010

Whitepaper: Social CRM in 2010

Michael Brito October 11, 2011 0

Follow @Jacobm Founder and Principal of Chess Media Group, Jacob Morgan in collaboration with well-known Social CRM expert Mitch Lieberman provide an in-depth look at Social CRMand its impact on business. The white paper,

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[Whitepaper] The State of Enterprise 2.0

[Whitepaper] The State of Enterprise 2.0

Jacob Morgan October 11, 2011 0

Follow @jacobm Chess Media Group recently released our “State of Enterprise 2.0 Collaboration” report do address several key questions that were not being addressed.  These questions included things such as: Who is typically responsible

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Establishment of a Social Media Measurement Philosophy

Establishment of a Social Media Measurement Philosophy

Michael Brito October 11, 2011 0

Follow @Britopian Measuring the success of social media can be done in a variety of different ways.  It could very well be the quantity and growth of friends, fans and followers.  It could be

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Social Business Vendor Review: Spredfast

Social Business Vendor Review: Spredfast

Michael Brito October 10, 2011 0

OVERVIEW: Spredfast is a social media management system designed to help companies succeed in social business. The Spredfast system provides a unified platform for enterprises and agencies to manage, monitor and measure their social

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