Removing Roadblocks to Social Business Adoption
I’ve always been curious why doctors smoke, why nutritionists eat junk food, and why people »
Are You Ignoring Customer Comments In Your Online Communities?
A customer shares an insight within your company’s online community. He somehow found the time »
Countering Corporate Social Threats Now Demands Advanced Protection
Today, much of the focus on social intelligence has revolved around marketing and product groups »
Finding And Harnessing Your Internal Influencers
Recently I have been speaking to a range of audiences about how social media technologies »
Social Business Patterns: How Social Adds Value To Business
IBM seems to be on a roll at the moment, and almost weekly I am »
Recent Posts »
Hearsay Social CEO Clara Shih on Social Business
Just last month, TechCrunch TV posted a terrific interview between TC’s Leena Rao and Hearsay Social Founder and CEO Clara Shih. Hearsay Social is a social media CRM tool with capabilities that span from
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IBM Teams Up With Dachis Group; Offers Social Business Consulting Services
Just today, IBM announced that it will offer new new programs, services and partnerships to help organizations accelerate social business growth and adoption. These programs include technical workshops designed to improve a variety of
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5 Steps to Operationalizing Social Media in the Enterprise in 2012
If you’re like the majority of companies, your organization is already present on social media channels – sharing content, starting conversations and engaging. The role of social media ownership has probably expanded beyond just
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Pinterest For The Social Brand
The number of social platforms available for companies to engage with their customers is rapidly on the rise. The adapted front-runners like Facebook and Twitter have been around long enough that they are now
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Social Business Report: 7 Posts You Can’t Miss – Jan 8
In case you were busy getting back into the groove of things this last week, here is what you missed from Social Business News and from around the web from some of our favorite
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