Community & Collaboration »
Why Your Customers Want To Join Your Tribe
I wrote earlier this month about the financial benefits of a community that allows your customers to talk to one another regularly. Having users interacting with each other can earn the host company 19%
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Building A World Class Social Business That Delivers Stakeholder Value
A world-class social business should be built upon three pillars – people, process and platforms (or technology). The people of the organization (employees, leadership) are the core of social business transformation. The requirement here
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A Five Step Roadmap to Internal Social Media
Originally Published On The Social Workplace Without a doubt, the adoption of using social technologies inside the organization is rampant. So many companies are hearing the loud beat of the “employee engagement” drum, but
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Social Business News Of The Week: Aggregated And Curated
Last week was a great week for thought leaders alike to share insights on the internal processes to becoming a social enterprise. You can view previous posts here from our weekly social business report. Empathy
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Social Media Club: Sameer Patel of SAP Speaks on Social Business
Sameer Patel, Global Vice President, Enterprise Collaboration and Social Software Solutions at SAP, speaks about social software in regards to engagement, relationships, and overall social business transformation at the IBM Connect + Lotusphere 2012 Conference this
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