About the author: Jordan Viator Slabaugh View all posts by
Jordan Viator Slabaugh is the Director of Social Media at Spredfast, a social media management system for enterprise companies and agencies. She leads the company’s Marketing and social media strategy, as well as consults with clients on using social media to help achieve social business goals. She tweets at @jordanv and writes about social business best practices and trends on the Spredfast Social Business blog.


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Spredfast Helps Companies Bring the Voice of the Customer to Social

Spredfast Helps Companies Bring the Voice of the Customer to Social

Jordan Viator Slabaugh February 1, 2013 0

Bazaarvoice has helped brands harness the power of consumer ratings and reviews since 2005 supporting over 30% of the world’s greatest brands like Best Buy, The Home Depot, Geico, Samsung, Walmart, and Brooks Brothers.

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[Report] Uncovering The State of Corporate Social Programs

[Report] Uncovering The State of Corporate Social Programs

Jordan Viator Slabaugh September 5, 2012 0

Over the years, we’ve asked as social practitioners how to quantitatively gauge our social programs. The surge of social business has left many questions about the dynamics of companies’ social. How many people are

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Delighting The Social Customer #SocialSpruce

Delighting The Social Customer #SocialSpruce

Jordan Viator Slabaugh June 2, 2012 1

A social business strategy is only as strong as its ability to meet the needs of the social customers, prospects and community members it serves. Knowing and delighting your social customer is one of

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5 Steps to Operationalizing Social Media in the Enterprise in 2012

5 Steps to Operationalizing Social Media in the Enterprise in 2012

Jordan Viator Slabaugh January 10, 2012 0

If you’re like the majority of companies, your organization is already present on social media channels – sharing content, starting conversations and engaging. The role of social media ownership has probably expanded beyond just

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