All posts by Jennifer D. Dubow »
Your Social Profile Must Be Amazing!
As part of our social selling initiatives in IBM Inside Sales, we help our sales reps learn to build a personal brand online, showcase their expertise and engage with clients and prospects through social
Read More »Is Middle Management Blocking Your Social Business Transformation?
After a nice Thanksgiving break, I decided to catch up on some Social Business research such as the recently published IBM Institute for Business Value (IBV) study, “The Business of Social Business.” I will
Read More »Culture of Social Business: The Story of a Balloon
On Oct 18, I presented at the Media Bistro’s Social Media Marketing Boot Camp on “Creating and Sustaining a Culture of Social Business.” In this presentation, I described how important it is for leaders
Read More »Balancing “the Carrot and the Stick” In Leadership
In my last post, I focused on using positive reinforcement, rewards and recognition to shape the appropriate behavior in a social business transformation (read more here). In more colloquial terms, this approach is known
Read More »4 Powerful Ways to Celebrate Social Business Successes
We’ve all heard the old adage, “what gets measured gets done.” And if any of you have studied animal behavior or trained a dog before, you also know “what gets rewarded gets repeated.” Therefore,
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